Keith M.

Having selected and paid for 2 rooms in a hotel in Ireland I arrived to be told that only 1 room was available. The hotel explained that they had alerted amoma to this fact at the time of booking but no notice was sent to me by amoma prior to my arrival. To make matters worse, the hotel advised that it was amoma who had booked all the other rooms for a tour group. I am still waiting for a response to their initial email asking why I have asked PayPal to stop payment. It has been almost two weeks of silence. Thank you to PayPal for assisting and supporting my claim for a full refund. Shameful that amoma don't even have the decency (or staff?) to provide even a simple response.

Both Carl and Alison responded, quickly and with great follow up. Packages were located and sent to the correct suite. I was emaed to say they'd been found and got some good advice for future purchases. Outstanding service and thank u once again guys. Will shop again via myUS.com.