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They had not intentions of delivering I sent ut to my job they claim that I got a ups slip haha its been over 2 monrhe no refund what gives you the e right to not send and think you can get away with this I have full legal proof. Scam they are stealing
Keem L.'s review of Extreme Restraints earned 3 Very Helpful votes
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Product lines, Order processing, Shipping - 4/5. Customer Service - 0/5. Questions appear to be...
My order was canceled without an update and I found out by myself. They did not return the money...
I was able to find your account and your order. Your order was placed on February 26th. I see that USPS attempted to deliver your package on March 5th. USPS left a notice for you to pick it up at the Post Office as there was no secure location to leave the package. After 20 days, USPS deemed your package as unclaimed. USPS shipped your package back to us on March 29th. Upon reviewing the tracking information for your package, it is still in transit back to us and has not arrived at our facility yet. Our policy is to reship the package once it arrives back to our facility.
Your first contact with us was by email on April 1,2015. We provided the USPS tracking information and explained the issue USPS had with delivering your package. Your next email arrived yesterday (April 7th) asking for a phone number so you could speak with a Supervisor, which we provided. You called this morning (April 8th). I spoke with both the CSR and the Supervisor that you spoke with this morning. They were more than willing to assist you with the issue you experienced but due to your profane language, had to disconnect the call.
We have decided to refund your order in full. It is unfortunate that we will lose you as a customer despite our efforts to provide you with an exceptional customer experience.