Worked with me to resolve problem.
A customer service # is hard to find. I never saw it on the site but when I printed out my invoice it was on the bottom. *******949 by the way. So minus a star for that not being accessible but when I did get a hold of someone they were awesome. I had failed to turn off auto renew, they refunded me even though it was my fault.
Wix is better than others I have tried for site building I just didn't have the time to make my sites work for me and $ just got tight. So the core service they offer is good. If they offered more access to customer service, like a find-able # and/or chat, at least for the payed plans, I would say they are a very good value.