K C.’s Reviews of Everbuying.net & more

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Everbuying.net

Wholesale Electronics

“I order some accessories together with 2 mobile phones...”

4/4/13

I order some accessories together with 2 mobile phones last End December 2012, expecting to arrive me within 1 or 2 months since i am a good patience man. Eventually the 2 mobile arrived me 1 month later but not the accessories. I send message to their RMA service centre they respond to ask to pay for USD2 as shipping costs? I told them who made the mistake who pay for it, finally they asked to be patience and they promised to send to me, at the same time to close the RMA unprofessionally. Finally waited until now the items still pending and the goods didn't arrived me until today - April 04,2013. Today I served them a final solution to either send the goods to me immediately or refund me the money.!

In conclusion, the everybuying.com on line is good but they engaged the wrong person(s) to work for them, this is a real great disaster to all cusomers I dare to comment here.

Thank you.

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Mira L. – Everbuying.net Rep Over a year old

Dear K C.,
Thank you for taking your time to write your review. I want to offer my sincerest apologies to you for the issue.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order. Thank you for your understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com