Thumbnail of user kbs1

KB S.

Contributor Level

Total Points
84

1 Review by KB

  • Zazzle

3/19/15

I ordered customized stamps 10 days ago, with a processing time of 2-3 days. They are still in "processing" mode. Despite multiple emails asking for an update, I finally received a response stating "custom stamp processing takes 2-3 business days." Thanks, genius, except it's already been 10 days and it's still "processing". I've now been on hold for 20+ minutes to speak with someone, but assume after reading other reviews that I will have no luck. I plan to challenge the charge with AmEx - no way I am paying the high cost of custom stamps when they won't even arrive in time for the invitations that will need to be mailed before the stamps even finish processing.

Tip for consumers:
I've used Minted and Tiny Prints for other custom orders been unbelievably impressed by the speed and quality of the items. Don't waste your time with Zazzle - it will only cause headache.

Service
Value
Shipping
Returns
Quality
Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi there, thank you for your feedback on your recent order and we do apologize for the delay. One of our Customer Support agents has further reached out to you on this matter via e-mail. Thank you.

KB Has Earned 4 Votes

Kb S.'s review of Zazzle earned 4 Very Helpful votes

KB hasn’t received any thanks yous.

KB doesn’t have any fans yet.

KB isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user apriln168
April N. reviewed Zazzle
3/23/24

Overall good but I don't like that you can't edit or make corrections.

Thumbnail of user cynthias2828
3/18/24

The last time I ordered something from Zazzle it was four months ago and close to Christmas....