Thumbnail of user kayr115

Kay R.

Contributor Level

Total Points
164

2 Reviews by Kay

  • Airbnb.com.au

4/7/16

We booked '2 bdrm apartment - 6 kilometres from city'. That's in Watson, ACT, Canberra. We asked for a discount on the $932 for 7 days as its 2 bedrooms and we only need one. They accepted this but the offer came back as $897 so I asked for a breakdown and I know Airbnb also adds their 8% fee. Then they offered $725 + the Airbnb fee which came to $812. The offer was to last until 9.58am on 8 April. However, the site would not allow me to book tonight and they claim someone else has booked the place. This is completely outside Airbnb's policy and shows a total disrespect for Airbnb clients and especially clients like us with a really good reputation. This is in stark contrast to other sites like Booking.com for example who always honour their booking agreements and provide certainty for their clients.

  • Airbnb

4/7/16

We booked '2 bdrm apartment - 6 kilometres from city'. That's in Watson, ACT, Canberra. We asked for a discount on the $932 for 7 days as its 2 bedrooms and we only need one. They accepted this but the offer came back as $897 so I asked for a breakdown and I know Airbnb also adds their 8% fee. Then they offered $725 + the Airbnb fee which came to $812. The offer was to last until 9.58am on 8 April. However, the site would not allow me to book tonight and they claim someone else has booked the place. This is completely outside Airbnb's policy and shows a total disrespect for Airbnb clients and especially clients like us with a really good reputation. This is in stark contrast to other sites like Booking.com for example who always honour their booking agreements and provide certainty for their clients.

Kay Has Earned 4 Votes

Kay R.'s review of Airbnb earned 4 Very Helpful votes

Kay hasn’t received any thanks yous.

Kay doesn’t have any fans yet.

Kay isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elleb57
5/11/22

Honestly, this was our worst airbnb experience in Australia and sadly we have had many since...

Thumbnail of user paulw255
4/28/20

It makes me nervous that Airbnb has little to no concern about their hosts and guests'...