BUYER BEWARE! I spent qutie a lot of money for many items that I had purchased for presents. They included jewelry, sheets, towels, pillows and small furnishings. Basically, everything was either poor to terrible quality! The worst junk ever! Getting through to customer service was extremely difficult, and once I did manager to get connected, they were not very helpful at all. I did return some of the purchases, but after paying for shipping (esp. The towels & sheets) due to size & weigh, only half of my payment was returned. The other items, I just gave away, as the expense on my end was not worth shipping. I am in NY and returns go to Los Angeles area in California. I wouldn't even mind paying for some shipping, but the quality was NOTHING like the descriptioln provided on the website. Many online companies will pay for return shipping or at least send a shipping label which they provide and has a better rate then the one a "small" individual customer can qualify for, and the charges for the label are deducted from the return charges. At any rate, I would certainly not shop with them in the future. There actually are too many other really good sites that DO provide good service and good products.
Hi Kav R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.