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kayla o.

Contributor Level

Total Points
86

1 Review by kayla

  • Zazzle

2/8/15

The worst company I have ever had to deal with. I ordered invitations from them for my wedding and they put the date of 2014 on them. My wedding is March 2015. When I called to get this corrected I was told that I would get an express delivery of new invitations and have them in 5 days. On the fifth day I call to check on my order I was told that the employee that I spoke to was new and that they made an error in order for me to receive my correct invitation I had to send them the old ones. Mind you I had already been dealing with them for 3 weeks and my wedding was two and a half months away. I informed them that I did not have time to wait another 2 weeks to receive the new invitation that I wanted a refund and would stick with the ones that were incorrect. Two weeks later I received brand new invitations with the correct date. When I was supposed to be receiving a refund. So now I have over 200 invitations and still no refund. A manager was supposed to be handling this when I called to complain again they said she had made a mistake. So I had to call for times to get a refund and still have not received it. I would never again order from this company. And to top it off customer service was the rudest I've ever experienced. Stay away!

kayla Has Earned 6 Votes

Kayla O.'s review of Zazzle earned 6 Very Helpful votes

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