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I ordered a dress on September 28,2015. I haven't received the dress yet. I tried using the Tracking number but its says not updated yet and the number doesn't exist. My total was 9.73. I ordered the dress for y birthday hoping it would be here by now since it said the business days is 3 days. Today is October 9th. Its been almost 2-3 weeks. I cant get in touch with anyone, but so far i have read others reviews and this website is TERRIBLE! I wish i wouldve knew before i thought about buying from www.trendsgal.com. Im so disappointed, i was looking so forward to wearing the dress i bought that i still haven't received
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Dear Kaylah T.
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please contact us Support Center and we will try our best to solve your problem. http://support.trendsgal.com/
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Kind regards,
Trendsgal Customer Service