Kayla F.

I ordered a gig from sammetcalf7 for reviews.
He did not deliver on time more than 2 days late after trying to reach him serveral time to find out what was going on I cancelled the order, I told him I would re order and pay him for the facebook reviews as he did fill that part of the gig and review him positively for this, but the google he was unable to keep the reviews on they kept getting taken down and he could not fulfill it, I didnt give him a bad review fiverr did on my behalf when I canceled the gig I would of given him a chance to fill the order if he would of responded, so after I canceled the order he writes me back saying this is not good, and then magically on google plus he uses one of his fake accounts to post a negative review about us
As well he went onto our Facebook page and gave us 100 negative reviews 1 star ratings in 1 hour, this has gone way out of hand and now hes set out to destroy our online reputation due to he could not deliver on a job... this is the ticket i have submitted to fivver 3 days ago and still no reply complete joke, i also just updated my ticket today letting them no this issue is still on going and they need to contact the pathetic seller and make this stop and still no response just sais ticket open This is still not resolved he again just tried to write a bad google review, but i have flagged him with google and they caught it and removed it again, this is getting pathetic stay away from fiverr!

This is the following correspondence from the support team. AGAIN no HELP STAY AWAY!

Sheana Friday at 14:38
Hi there,
I've escalated this ticket over to our Marketplace Support Team for you. If you have questions, or have additional information that might be useful as we work on this ticket, you can review the status of your request and add additional comments by following this link #*******.
If this issue has been resolved, you are welcome to close your ticket request. Thanks!
We appreciate your patience.

Ana Yesterday at 12:10
Hi there,
Thank you for reaching us. I have just reviewed order #FO53E3630B83 and i see that it has been already canceled by you. In this case, please, let us know if there is anything else we can do for you and we will be happy to assist you.
Thank you

ME Yesterday at 13:06
Hi, i didn't want my money back that is not what i care about, i care about you guys taking accountability for your sellers and correcting this issue, he should not have the right to be a certified seller on your site if this is how he is going to react by posting 100 Facebook 1 star ratings and trying to post negative reviews, that is childish and pathetic, i will be copying all links to this to many review sites to show what customer support at fivver gives, if i wanted money back and wanted to cancel the gig i don't need your help i was able to do that on my own,. The point of writing a complaint is to have the issues rectified or have the seller removed

ME Yesterday at 14:30
Again he is trying to post negative reviews, you guys are not doing anything to resolve this

Ana Today at 14:36
Hi again,
Thank you for bringing this to our attention, your request will be forwarded for review to our Trust & Safety team. Due to our Privacy Policy, we are unable to share any further details of the review or actions we will take against the reported individual. We thank you for understanding.

And they marked my issue as resolved after this message