I registered happily and then found out it had taken $99 out of my credit card! After three days of sending them friendly emails asking for a refund I was mad. My daughter Found the customer support number and called it, since she is only 11 she was to scared to yell at the lady, first they offered a gift card and she told her no, then they offered 85% percent back she said no again. Then they told her that it clearly states that you have to pay $99 dollars when you register, she believed them and told me that's when I got on the phone. I yelled at them saying that I wanted my $99 back and that if I didn't I'm taking them to court. They agreed to give my money back. They told me to wait 2-3 business days. It's the second day now, if I don't get my money back I'm calling them back and if I then don't get my money back, they are going to court! DON'T JOIN THIS SIGHT!