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Placed a order early in Nov. They said they shipped on Nov. 4th still no product, 29 business days later. They give me the wrong product number so it will not let me talk with customer service. Called get no answer. If you haven't ordered from them yet do not. I am going to try to get them for fraud so they don't do this to everyone.
Kaye
Tip for consumers:
Don't do it!
Kaye M.'s review of DressLily earned 3 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Kaye m.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you please offer us your order number so that we can check for you?
We are sure that most people reading this review will have the same question as me-- Some contents of this review do not make any sense at all.
"They give me the wrong product number so it will not let me talk with customer service." Even customers never bought from us can call us freely, so we give this customer a wrong product number and the customer can not reach us? Funny.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com