This WAS about a year ago, but my mom ordered these adorable ankle boots off JustFab. They only had the picture of the outsides at an angle but she was fine with that.
When she got them they had no zippers on the inside like we would assume they would.
LEATHER ANKLE BOOTS with no zipper.
Even using a shoe horn and trying to cram her feet in got nowhere.
What kind of site sells things you can't even put on? Do they have people try on their designs first?