Katy T.

Terrible, terrible customer service. I ordered nearly $150.00 worth of items from this website on 2013/08/21 and it is now 2013/11/23 and my items still haven't been shipped. I have emailed Ryan and Tyler several times with absolutely no response aside from saying "your parcel will be shipped by the end of the week" two months ago. Nobody answers the telephone, I have left several messages there as well. Absolutely awful, a complete scam. I am definitely going to get a lawyer involved if they continue to ignore me. On top of it all, they charged my VISA the second I ordered the items, it would be a different story if they waited to charge until they actually ship. So ridiculous. Spend/donate your money elsewhere, LGBT folk!