Katrina C.

How do you not have Pfizer boosters available, for any date, for a 25 mile radius? Rite Aid, Walmart and CVS do. Ridiculous.

I ordered a book that showed as in stock on Dec. 7. As of Dec. 20 it still had not shipped. CS said there had been a delay from the publisher, but BB apparently couldn't be bothered to email me that info. I canceled the order and got it from Amazon instead. I try to give my business to other companies like BB but they are often unreliable. Lesson learned.

I placed an order on 4/18 to be delivered for a birthday on 4/24. It was finally delivered on 4/30 - 6 days late! Not only that, but it wasn't what I ordered - it was a sympathy gift from strangers! While it was delayed I tried every type of customer service I could, and it was all horrible. I tried calling on multiple days and would be disconnected after being put on hold. Finally, on the third try I got a human who told me it's FedEx's fault. I'm not the one who picked FedEx, they did, so it is their fault. They have a "100% smile guarantee" but only offered a shipping refund, not a complete refund, even though the flowers would be dead at this point. I asked to speak to a supervisor. Got put on hold for another half hour and then told the supervisor was too busy and would call me back. Big surprise, I never got that callback. I tried email - no reply. I even tried on Twitter - was promised help through a DM, but never heard back. I will never consider using 1-800-Flowers again.

I have been a happy eBay user for nearly 20 years. I mostly buy and have found eBay to have the best buyer protection of any site or app out there. I have had mostly wonderful transactions with top-notch sellers, and the few problems were easy to resolve and I was able to warn other buyers through the feedback system (unlike places like Poshmark, Mercari and Vinted that don't let you rate for transactions cancelled by the seller). I look forward to another 20 years of shopping this terrific site.

I haven't made a purchase since Vinted started charging a fee for buyers to purchase. Finally decided to delete the app.

Terrible feedback system favors sellers to the harm of buyers. If a seller decides not to ship for any reason and cancels the transaction, the buyer is not allowed to leave feedback to warn other buyers of an unreliable seller. I'm not shopping from a site that lets buyers get jerked around. I'll stick with eBay.

Prices for USED items are still very close to retail, which is ridiculous given how little they pay folks who send stuff in. And their "Compare at" retail prices that they use to determine how much you are "saving" with their prices are a joke. Hello, I shop these brands all the time, I know how much they cost retail and Thredup waaaaay overinflates those figures. Buyers are much better off trying eBay, Poshmark, Vinted, Mercari, Threadflip, or Depop than this site.

My first purchase from this site will be my last. I ordered a standard size medium dress that - according to their size chart - would have a chest measurement of 36-37 inches. My dress measures only 32 inches at the chest. To send it back I would have to pay return shipping and lose my fee for a custom neckline (which I cannot even tell if they got right because I cannot get the dress on to see!) which would put me out $20 which is ridiculous given *their* incorrect sizing! So I will have my mother alter it to a skirt but I will never buy from this company again.

I have only purchased one thing here but it was a perfect transaction. A great bargain, super-fast shipping, and the item was just as described and very well packaged. I will definitely shop here again.

I had several good purchases from Poshmark but now have had two bad experiences that really tarnish my opinion of the site. One was a purchase that the seller never sent, the other was a purchase cancelled by the seller for no reason but "other" (yes, that is an option - ridiculous!) Fine, the site refunded. But there is no public negative feedback so that I can warn others that these sellers are unreliable. My items are still showing up in these sellers' closets as "sold", making them look good, but they weren't truly sold and the sellers aren't good. Until they develop a public feedback system that includes justified negatives, I will stick with eBay. Poshmark is too much of a gamble, and lets bad sellers stay to possibly mislead others.