I love this website. I read all the terms before I bought anything because nothing on the internet can be trusted. I bought a pair of boots and a bag for $40. Although the boots only lasted for one season (I still wear them even though they are really worn) I am really rough on my shoes. Most of my boots don't even make it to winter. Although I hate having to pass the months I do not buy something, it is extremely easy to do so since they send a reminder email on the first of every month. I have had to return one pair of boots since they were too tight on my wide calves, the return label was easy to print and they processed my return within days instead of the two weeks they estimated. I get my items within five days and I get so many compliments still on a six month old bag. Today, I made a mistake ordering and even though the wait was about 10 minutes, customer service was SO helpful and really nice. I love this site and recommend it to everyone!