I was a faithful Swagbucks user for nearly a year. I thought it was great and recommended it to everyone. Occasionally I'd come across a bad review, but I thought they were just whiners who had been caught cheating the system. Imagine my surprise when I was suddenly told that I couldn't log in because my account had been deactivated. I contacted Swagbucks and tried to be polite and offered to help figure out what I did wrong but I got two very rude replies back from Allison, head of the compliance team, who told me I was a cheat and had used auto-refresh to watch videos fraudulently. I have never used anything like this - I don't even know how! - but they will not help or listen. I had over 8,000 Swag Bucks in my account at the time of deactivation. Even if you are having a great experience with the site now, be very wary of what could happen. I would've given the site five stars before, but now there's no way I'd ever consider it.