katie g.

DO NOT BUY from laptoz.com- they sent the wrong part (LCD INVERTER) and had to have over 20 email conversations with them. They told me to take pictures of the packaging, the part, what the correct part should look like- it got so ridiculous, I called them to negotiate a full refund and I would return the part to them. Over the phone they said yes, no problem. Then the next day, I got another email saying that they would give me an 80% refund. I have zero confidence that they are honest and I am so detailed in my records that I was able to jump through their hoops, but it seemed that they were trying everything to not give a deserved refund.