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katie e.

Contributor Level

Total Points
82

1 Review by katie

  • AliExpress

5/30/15

I ordered an item from one vendor, they took the money off my credit card, and then 3 days later they told me the item was sold out. I asked to have another colour, that too was sold out, so I cancelled my order. I was refunded the money, but because of the US dollar going up and me paying in CAD i lost money for absolutely nothing. Thought i would try one more seller. I ordered the product, the next day the money was taken off my credit card, and about 2 1/2 weeks later i received an email stating my order had been shipped. I was provided with a tracking number, but said i wouldn't be able to track it for about 5 days. No problem... yeah, problem. Another 2 weeks goes by, and all of a sudden i get a message stating the item I ordered was out of stock. What? She asks me if maybe i would like this one, same item, different colour, and sends me a pic of it too. Im super furious and irritated, as my account is still showing the status of this item as shipped. Worried i won't get a refund if i complain, i say yes i'll take the other colour. Not an hour later she writes me back and says sorry... sold out. I told her to cancel my order and refund me exactly what was taken off my credit card in canadian dollars. I had to open a dispute, and then she authorized a refund, but could i please write a favorable review. That was two days ago, waiting to get the refund before a write a scathing review. And lo and behold, the shipped status is gone and it says cancelled now. Wish me luck. Don't bother ordering and if you do... good luck.

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Katie E.'s review of AliExpress earned 2 Very Helpful votes

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