Tony U.’s Reviews of MyPerfectResume & more

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Career Advice

2/6/16

I needed to send my resume to someone and I needed to do it fast so I put all of my info in and printed ONE copy of a ONE page resume. I agreed to pay a small ONE TIME fee to access this service. This morning I find a 35.80 charge on my debit card that I never authorized! Why would anyone pay this? Now they can't guarantee they will credit it back. I am not even looking for a job I have had the same job for 30 years, I HAVEN't needed a resume since college. I am so sorry I ever got involved with this company-DO NOT GIVE THEM YOUR CC INFORMATION.

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Laura T. – MyPerfectResume Rep Over a year old

We are sorry you have had this experience with our service. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing/ Product team. We have also sent you a private message to see if we can be of any further assistance.

Best Regards,
My Perfect Resume