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Kathy M.

Contributor Level

Total Points
98

1 Review by Kathy

  • 1stDibs

5/15/23

The ring arrived with a small chip on it. It came late at night so I didn't notice it. I contacted 1st Dibs within 48 hours (as they advertise 3 day return policy). They said because it was worn the return policy was not valid. There was no evidence of wear, no tag on the ring. It was not in condition advertised. First and last time purchasing on 1st Dibs, I do not recommend.

1st Dibs is absolutely incorrect. My message did not say I had worn the ring. I said I said I went to wear it to dinner when we saw the chip on the stone. I sent my return request before dinner and never wore it. I even followed up but they didn't care. The 3 day warranty simply doesn't. Exist.

Tip for consumers:
It's a buy as is and they don't honor any type of return policy. They try to say it was worn and it wasn't. Even the seller admitted he may have overlooked the chip in the stone yet 1st dibs still wouldn't honor a return/refund.

Products used:
I purchase a gem stone ring.

Service
Value
Shipping
Returns
Quality

Kathy Has Earned 18 Votes

Kathy M.'s review of 1stDibs earned 4 Very Helpful votes

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