Kathy G.

I have a terminally ill dog with cancer and another with kidney failure- I ordered meds weeks before out to ensure they would not go without. First time I ordered and got run around and they were weeks later than promised I thought just a fluke. Second time, it is now almost 3 weeks and my dog ended up in ICU because I am out of meds and with thousands in vet bills, saving from online was important. I have yet to get anybody that speaks fluent english----where is this company? Every time they say it is a problem with their distributor and promise a shipment next day. I called them again on Friday 23rd going into a 3 day holiday weekend frantic I have no meds yet. They finally said they would guarantee an overnight shipment to arrive Sat. I stayed at home all day canceling plans waiting for meds... never came. Called today 5/27 and told that there was no documentation of either of my calls on Friday (what a surprise) and there was no way they could or would ship overnight in this case. I was lied to intentionally by a cust svc rep just to get me off the phone! STAY AWAY- THIS IS A SHAM COMPANY AND now I am worried I have bought not original products...