My experience has been very good, however with all the fraud going on and the phishing e-mails, I would recommend that when you ask a client to call back to speak about an order, you give the toll free number listed on the website and have an option for the security area they need to reach. I did not recognize the 312 number given, therefore I called the 888 number and when they tried to transfer me, I got hung up on.
If this issue was corrected, Raise would get a 5!