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Kathy C.

Contributor Level

Total Points
81

1 Review by Kathy

  • OpenSky

1/18/16

Wish I had done my homework and checked out this retailer before ordering. My item arrived missing a charger. Multiple emails and all I get is an auto-response that they are swamped but will get to me. That's lousy customer service. Clearly I can kiss my $$ goodbye. The "deals" aren't worth it when the merchandise is of such poor quality.
*** 2/9/16 Update: Only after I posted a negative review did OpenSky respond to my plight. I received a charger for the shower speaker in the mail 2 weeks later. Although, they never contacted me directly to communicate.

Tip for consumers:
Don't do it !!

Service
Value
Shipping
Returns
Quality
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OpenSky E. – OpenSky Rep

Hi Kathy! We are sorry to hear that you are not pleased with the quality of the product you purchased, and that it was missing the charger which should have been included. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from us soon, and we will be happy to assist you with this. You are also welcome to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, if you would prefer.

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