Shutterfly has the worst customer service I've experienced in a long time. I ordered photo calendars for relatives last December, specified that they should begin with January, and somehow they thought that meant I wanted 2015 calendars at the end of 2015. Their website should not be set up to allow for such a stupid default. It is sloppy, and worse, they blamed me for the mistake and refused to replace the calendars. They have lost my custom forever.