It takes 6 to 8 weeks to ship from overseas. On occasion it takes up to 12 weeks. Shipments are combined and sent over, usually by cargoship, because overseas shipping would otherwise be prohibitive. If you order anything from another country take that into account. Additionally, I have found that sizes in other countries, even though they say they are US sizes are iffy at best. Especially womens clothes. I have ordered large sizes from Asian countries and cant get the tops to go over my breasts. Therefore, I don't order those items any more. Just remember if it sounds too good to be true it probably is. Take for instance the "silver" earrings I bought. It even said 925 on the ad and on the package. They were clearly some kind of chrome plating. Buyer beware. BUY AMERICAN!
Dear Kathryn M.,
We are sorry for your unhappy experience at banggood.com.
Please tell me the order number of the order you refer first. I will investigate this case again.
It usually takes about 7-25 business days to be delivered via free standard mail after shipment. If you can not get the parcel after waiting more than 35 days inform us and we will offer you the best solution.
For the product problem, please send the photo evidence to cservice@banggood.com directly and our technician will offer the solution in 48 hours.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team