Kathryn B.’s Reviews of RoseWholesale & more

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Discount Clothing

7/21/15

I ordered from this company and now after reading all these reviews, and other complaints online, I realize I made a terrible mistake. I placed my order on July 9th and have not heard anything from them other than they received my order. No tracking information, nothing. They did, however, charge my credit card rather quickly. I just tried to contact their customer service through their website, and their website would not allow me to contact them through their form on their website. It did not recognize my order number, no matter how many times I put it in, and it did not recognize the code at the bottom of the form.

Tip for consumers:
Just don't order from them.

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Helpful (10)

Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Kathryn B.

We are so grateful for this feedback. It means a lot to us.

I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.

We are more than willing and glad to help every single customer, please feel free to contact us. http://www.rosewholesale.com/m-article-id-12.html

Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. If a system or process is broken, we fix it and try our best to fix the relationship with any affected customer.

Appreciate your attention and kind support all the time!

Best Regards
Rosewhosale Customer Service
http://www.rosewholesale.com/