kathleen w.

I was on SiteJabber to review a site I am disgusted with, and ran into AbeBook reviews. I was shocked at the number of one star reviews. I have used AbeBooks for several years now and have ordered dozen and dozens of books. I shop several sites before going to AbeBooks so I know what the current prices are, and almost always end up purchasing from AbeBooks if a used book will fit the bill. I mostly order children's books (I'm a teacher) and I have never been disappointed. The condition has been true to the description. Sometimes I get library bound books and that is a bonus. The vast majority of books are less than four dollars with free shipping, when other online sites have new copies for ten to 16 dollars with additional shipping- I can't beat the price. I know the satisfaction with the sale depends on the actual seller, but I haven't come across a bad one yet. I have also purchased paperback books for myself for pleasure reading- fiction, memoir, humor, scifi, and all have been fine. It seems a lot of the bad reviews are for textbooks and books needed in very quick time, so maybe that is part of the issue. I recommend you give AbeBooks sellers a try if you wish to save big dollars on book purchases- it's worth trying them once on an inexpensive book just for the savings, and I think you'll be pleasantly surprised. I hate to think bad reviews might have stopped me from finding such a great source for the many books I need. AbeBooks is a go-to for me.

This company is the king of stringing customers along. I ordered a pair of lenses for my phone. They arrived crammed into a very small bag, along with a clip. The clip had scratched the lens making it unusable. They were of poor quality as well, and didn't fit the phone. I immediately contacted them to return. It's been over a month now- they have claimed they are busy "due to high volume" and I have to wait, twice. They claimed to not have the order info or email address when the email trail has contained that info. They said a return label would come from "Returnly" and when it didn't and I emailed them yet again, they said a label would come from UPS. They are either a scam or an extremely poorly run business. They look polished, but they just have automated replies that mean nothing.
* I have indeed finally received my refund. I am not changing my rating because they are still not a company to do business with. At least in the end they returned my money, so there is that to be said for them. Now if I can just get their advertising emails to stop.

The dress took months to arrive and that was after several inquires. It was made of cheap material, poorly made, oddly shaped, and not as pictured. It says there were 49 reviews of the dress on the site but you can only see three, which are suspiciously very similar and all five stars. I SHOULD have read reviews on other sites. Run away!
* I don't know if Zaful would have been good on their offer to refund that came as a response to this review. I am so disgusted, and the other reviews are so bad, that I simply threw the dress away. I wish to have nothing to do with them.