Katelynne G.

I used to love this site and always got my items in great time and they were always in perfect condition. However, I ordered some Christmas gifts near the end of October, got all but two things, which after 3 WEEKS of trying to find out what was going on, the status finally changed to "Canceled or Closed". So I tried again around Black Friday when they had another sale. Again, got everything else in the order (and even other orders after this) but two items that were similar to the original ones I wanted. I tried their live chat is is ABSOLUTE JOKE! They are only available for a literal minute each day. What the...?! So I tried to email. 3 times. No response even though they claim to respond within 24 hours. What a crock. After another 3 weeks, the item statuses change to shipment pending, whatever that means. Finally I got smart and purchased the items from a different site and lo and behold, yesterday I receive one of the items in "Shipment Pending". Now I'm wondering if i'm going to get the other item, but will never know because this dumb site doesn't say whether it has been shipped or not. I will NEVER buy from this site again! I advise everyone to do the same and pass over this site!