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kate l.

Contributor Level

Total Points
85

1 Review by kate

  • AliExpress

2/1/15

Disclaimer: After the whole incident, I didn't purchase the item.

I wanted to buy a necklace and was reading the reviews. Saw a buyer stating that she was charged more than the listed price. Seller replied saying that the buyer didn't meet the minimum amount to qualify for free shipping. So to play safe, I decided to contact the seller to double confirm on shipping as the necklace is listed as free shipping to where I'm located even after adding to cart at checkout.

Seller was not polite at all (through message centre), replied to me that it is written clearly on product details and shop's front page that (quoting exactly what's written) "Orders full $10 free shipping", and that I'll be charged $2 for shipping.

If shipping is not free, why is the item listed as "free shipping" even during checkout?!

Bottom line, if you are buying stuff from Aliexpress, always communicate with seller to confirm about shipping fee even if the listing says free shipping. If the item already has bad reviews, and your dealing with the seller isn't pleasant, you might want to try buying from else where.

PS: In the end I bought the necklace from another place at an even cheaper price via a secure payment method!

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kate Has Earned 5 Votes

Kate L.'s review of AliExpress earned 5 Very Helpful votes

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