We were looking for an online market for our handmade products and on the face of it Artfire looked good. Not really. There is a 15 day free trial and when I couldn't get any technical help with an issue I canceled. They acknowledged the cancellation and then proceeded to continue to charge the card I had registered with - repeatedly. My bank finally advised me to cancel the card and I did so at great inconvenience. And now artfire is bombarding my email with notices that I haven't paid and have not responded to multiple requests for a refund of the money they charged me after they acknowledged in writing that the account was closed.