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I was a 1st time buyer with Zulily and let me tell you it will be the last order they receive from me! I never received my complete order and made numerous calls trying to get my order resolved. I spent just over an hour (mostly on hold) on my final call with customer service trying to get a refund for the items I didn't receive. The outcome was that they have no idea where the items are and would not give me a refund. This is the POOREST customer service I have ever had with a company. I will be contacting my credit card company and the better business bureau.
Tip for consumers:
Do not place an order with them
Kasey J.'s review of Zulily earned 11 Very Helpful votes
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I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
