If I could give them a negative number I would. I ordered something quite expensive, and when it arrived it didn't even work. When I called, I was treated horribly, was told I could pay to send broken item back, and they would refund me in about 5-6 weeks. Keep in mind now I don't have what I paid for, AND they are holding my money-nearly $600. To add insult to injury, they just really don't care if you are upset or inconvenienced.
If you are thinking of buying anything over $10, JUST DONT!