Thumbnail of user karolinaf1

Karolina F.

Contributor Level

Total Points
102

1 Review by Karolina

  • LiveCareer

8/5/15

I too was scammed by live career. Same thing happened to me what everyone is saying. Took money from my account with out me knowing. Tried to live chart with them twice and still they won't refund my money back.

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Karolina F.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me if you have any further issues. Please email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Karolina Has Earned 2 Votes

Karolina F.'s review of LiveCareer earned 2 Very Helpful votes

Karolina hasn’t received any thanks yous.

Karolina doesn’t have any fans yet.

Karolina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user markk2981
4/18/24

All of the customer service reps at Live Career have really impressed me. They are so friendly,...

Thumbnail of user shannond673
3/6/24

Very impressed with customer service (Omar) when calling. A big thanks to LiveCareer and the...