Karleen J.

I ordered my wedding dress with heaps of time to spare and had no troubles getting the order when it was promised. The dress did look pretty much like the picture, however, the custom sizing is rubbish. I put in my measurements and it's clear that the dress isn't made for those measurements as it's made for someone with a much longer body. 3 months later with a dressmaker trying to make it fit, I gave up and have bought another dress off the rack. Also the fabric used for the satin lining had a weird rainbow sheen on it which looked really cheap. All in all, I would recommend not buying your dress online. Though I have heard of others who were happy with their dress but mine certainly didn't fit.

I can say that JJs House have now contacted me... I did not expect that and have offered me compensation which I'm happy with. They have shown their customer service to be excellent since I wrote my review. I would say to anyone ordering from JJs House that if you are not happy with the item, contact them immediately! I did not know this was an option but am happy anyway that they have listened and responded. Thank you!