Everything was super easy and smooth. However, there is something off with my lens so I can't really read with them. Did my doctor write the wrong prescription or did it not get filled correctly? I have no idea. Ah well, worth a shot.
* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered 4 items and none of them fit. There are no returns and no alternatives - oh, excuse me, they offered me 5% off one new item. Seriously? I'm stuck and out $100. If it's a sized item - stay away!
Dear Karla,
Thank you, we always welcome feedback from our valued customers.
I wish to start off by telling you that we are extremely sorry about your problem.
Your order number is not right. Could you send us the order number or your email address? Then we can check it and give you the solution. Wish your reply.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
Best Regards
Rosewholesale customer service
Karla Has Earned 4 Votes
Karla D.'s review of RoseWholesale earned 4 Very Helpful votes
Dear Karla,
Thank you, we always welcome feedback from our valued customers.
I wish to start off by telling you that we are extremely sorry about your problem.
Your order number is not right. Could you send us the order number or your email address? Then we can check it and give you the solution. Wish your reply.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
Best Regards
Rosewholesale customer service