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What a great disappointment. I just got the dresses that I ordered almost 2 weeks ago when I expected to get it in several days, before realizing after I ordered it that there was "processing time" as well. My first surprise was when the delivery man came to my door asking to get paid for another charge I wasn't aware of for the customs fee, which was never explained to me when I ordered online. I paid an extra 40 dollars in addition to my 250+ order. I also never expected the dresses to come from China, which explains the poor fit and quality of material. Please don't order your dresses here, what a waste of money.
Update: after posting this review, jjshouse contacted me and offered a refund, which was pleasant. I got a full refund and kept the dresses. It was nice that they changed their policy to actually improve customer satisfaction. Thank you.
Karla B.'s review of JJ's House earned 6 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: mobo*****@sbcglobal.net. Please have a check and give us a confirmation back and we will try our best to help you out.
JJsHouse service team.