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karin g.

Contributor Level

Total Points
84

1 Review by karin

  • VENUS Swimwear

3/4/14

Hello, I can't post a full comment but please be warned about this place. I impulse shopped and bought a jacket, realizing I really did not need to want it I tried to have it canceled a day or two later. Here is the response I got-- "Thank you for your email, you should look the processing time when you placed an order, the processing time is 10-12 days, now the item within the processing time, so if you insist on cancel it, sorry to tell you that we can't give you the refund, hope you can understand it, thank you, have a good day!" ----They are willing to cancel the order and keep my money. I understand it was my fault for buying the cost but this is beyond ridiculous that they would offer to not send me the item and still keep my money. If the order is processing and takes 2 weeks to process that is ample time to call over find the order and stop it from shipping. I am sorry but this company if being very unfair about this and safe to say I am pissed. Just a warning to all those who order, don't buy it unless you really really want it because you will not get your money back.

karin Has Earned 4 Votes

Karin G.'s review of VENUS Swimwear earned 4 Very Helpful votes

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