Thumbnail of user karens185

Karen S.

Contributor Level

Total Points
160

2 Reviews by Karen

  • Chic by Choice

8/10/17

I placed an order through Chic by Choice for a wedding in the UK. I decided a few weeks before the event that I was going with another dress, and wanted to cancel my order. Customer service was very cooperative and cancelled and "refunded" my money. Now almost a month later, I still don't have the returned funds, and Chic by Choice is saying that it's out of their hands. I am now in the process of filing a dispute, which takes my time and energy, in order to get my money back. Avoid using this service!

  • Groupon

3/25/16

I ordered a pair of BLACK flats (shoes) in size 8.5, and my transaction confirmation came through stating this. When I received my shipment, it contained the flats, but in BROWN faux suede, size 9! When I contacted customer service, they said that exchanges were not available at this time. Which means, Groupon never had the black flats in my size to begin with! Yet they still "fulfilled" my order, took my money, and sent me different ones without notifying me. Now it is up to me to send them back, and wait a few weeks for my refund to process. DO NOT BUY FROM GROUPON GOODS

Karen hasn’t received any votes.

Karen hasn’t received any thanks yous.

Karen doesn’t have any fans yet.

Karen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kyaec
6/4/18

Took our cash for a dress, didn't deliver and haven't partner his money back! Customer service...

Thumbnail of user jordainm
8/18/17

I was happy until they told me it was my fault that i didnt get my email from them, i never...