Karen S.

I have never been unhappy with anything I have purchased from Costco, I have 100% confidence and prefer to purchase my electronics from Costco because they offer an additional 12 month warranty through their Concierge Service! Their customer service is the best!

Excellent products and services, returns and refunds are easy! I love groupons!

Great selection and quality you can depend on. I am always confident in LLBean products, Customer Service is excellent!

I enjoy shopping at Micro Center and I have purchased several computers, laptops and PC accessories from them.
Their check service could be better and more efficient but other than that they offer a good variety of products.

Whenever I buy an Apple product I go directly to them! Their staff is well trained and knowledgeable. I can depend on them to know all the features and have the ability to show me! Im looking to upgrade my iPad4 soon at the Apple Store!

I attempted to return a large lamp because the on-off switch quit working. I did not want a refund, all I wanted was to replace it with the same lamp because I originally bought 2 of them. I did not have my receipt (who keeps receipts for things you never plan to return?) In order for me to get a replacement/same lamp it. My even exchange cost me $10.83 more because I did not have the receipt. I NEVER shop at Target anymore. :o(

Worst Customer Service!
The evening of May 2,2015, I placed and order on NoMoreRack/Choxi during their 3 Hour Free Shipping Promotion for a Fujifilm SR2940 Digital Camera. Once I completed my transaction I realized I had not included the $5 credit I was given. I sent an email to their Customer Service asking about adding the $5 credit and if it could be added to my purchase. This is the response I got back from them: THEY CANCELED MY ORDER WITH OUT MY CONSENT!
I was instructed to reorder the product, via this reply I received.
I want to make a Note here, I ordered during the 3 hour Free Shipping offer.
By ordering outside the Free Shipping time frame I now have to pay shipping!
Upon reading their reply and canceling of my order, I immediately attempted to reorder the item NOW IT IS NO LONGER IN STOCK!
I called NoMoreRack/Choxi CustomerService In speaking to Cyril, their Customer Service Agent; her solution to this dilemma " you will have to wait until it is back in stock again to order" She did not provide when they would have more or they will contact me when more comes in either. I told her that is not a solution!
I then asked to speak to a Supervisor, JB their Customer Service Manager, also informed me they can cancel orders, but they cannot assist me in reordering,
His solution is to give me a $15 credit, for my inconvenience. I told him I do not want another credit, I want the item I ordered. He said he cannot assist me and it is no longer in stock.
Now it is very clear to me why NoMoreRack changed their name to Choxi. Not only am I dissatisfied with my poor customer service I noted over 1,000 complaints from other dissatisfied customers too!