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Unfortunately I did not read reviews on DHgate before I ordered a $178.00 dress. The picture was the same as the dress offered by Dillards but, of course, for less money. I did receive the dress, apparently from Singapore, about the time that they said. It is VERY cheaply made. Instead of bead work that the picture showed, this dress has sequins that make it look like a Halloween costume. The actual dress material is also substandard but could have been OK for a one night wear. The hem is crooked and would have to be altered. Please do not use this company. My greed for a good price made me loose my reason... I should have known better. Read the other reviews! They also are very smart and make it impossible to return for a refund.
Karen P.'s review of DHgate earned 9 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Karen,
This is Honey from DHgate Customer Service Center. We do understand that you are not satisfied with your orders quality so I would suggest that you contact the seller about the item and you open the case so that we can help you in doing the return and refund dispute. We will make sure to sort this things out for you.
Here's how to contact the seller:
1) Click "My DHgate " on the upper right corner of the page.
2) Click "Shipped" under “Active Orders” at the left side of the page.
3) Find the order number.
4) Click the link “Leave Message” at the right side of the order.
Here's how to open the case:
1) Click "My DHgate " on the upper right corner of the page.
2) Click “Shipped" under "Active Orders” in the left of the page.
3) Please do as follows to find the button "Return&Refund":
Find the PO #.
4) Click the link"Return&Refund" under the Tab “Action” in the right of the page.