I live in a fairly large city so I have plenty of places to 'compare prices' & service as far as computers & printers go. I always get good service, lots of good help, and the staff seems to have lots of knowledge about computers, which I, as somewhat of a novice, appreciate. I got great help from the staff when I wanted to buy a computer - and I've bought more than one thru Office Depot. I bought one printer there & had to return it. They took it back, no questions asked, and helped me find another one. I would recommend this store based on their good customer service.