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I ordered my wedding dress from this company and the service was wonderful. I with the help of a live chat operator made three orders of the same wedding dress and my card was charged three times. I received two refunds within three days and my order was shipped and received. I love my dress... I ordered my wedding shoes on September 21,2014 (order number ******* and was charged $104.56.) I finally was able to check my account and it says my order is shipped but no tracking number. My wedding is in 3 weeks and I have sent numerous emails with all contact info and have yet to hear back from anyone. I can even live chat like I have done in the past.
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Could not remove the one star please disregard.
Karen P.'s review of TBdress earned 4 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear friend,
This is tbdress on sitejabber. I am really sorry for the problem you have met.And i have checked the details for you. I have sent your tacking number and your order information to your email. Please be attention to check it.
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:service@tbdress.com or sns@tbdress.com. Thank you for your feedback and may you have a nice day!
TBdress service