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Karen N.

Contributor Level

Total Points
80

1 Review by Karen

  • LiveCareer

12/4/13

Whatever you do DO NOT subscribe to this money sucking website. They are complete con-artists! My son went on there as he wanted to get a saturday job and put together a cv that he thought was going to cost him 1.45 pounds. My debit card (I am his mother) keeps being debited with random amounts of money - the latest was for 23 pounds! Be warned DO NOT SUBSCRIBE TO THIS unless you read the small print! I CANNOT RATE THIS WEBSITE AS THEY ARE CON ARTISTS.

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Laura T. – LiveCareer Rep

Hi Karen,

Thanks for your comments.

We take great care in letting our customers know what they are subscribing to. We are very clear that when you subscribe there is an auto-renewing feature for which you can cancel anytime and if you don’t cancel your subscription, we will bill you at the monthly rate of £22.95. It is not in small print, but we stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. Aside from these details, we also sent a payment confirmation to the e-mail address that your son use when he signed up, stating the amount of what you have subscribed for and the date of the auto-renewal.

We also give multiple ways to cancel the subscription: By calling our customer service number at our free phone number (44) 800-756-3741, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.co.uk, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section to avoid incurring this charge if service is no longer needed.

Best regards,

LiveCareer

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