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ThredUp used to have a very reasonable shipping cost, and for a while they even had free return shipping. Now, since they raised their shipping cost, and instituted an outrageous return shipping deduction if you want a refund, I rarely shop there unless I'm looking for something very specific. In order to waive the high return shipping cost, you have to take store credit, which locks you into buying something from their site again and paying the high shipping cost AGAIN. I agree with others about not sending clothing in for resale. The last time I sent a huge bag of darling boys clothing, hardly used, and got $5. Never again. I've also had to request full refunds for items that were defective or measured incorrectly. On a good note, their customer service is excellent.
Tip for consumers:
Buy brands in sizes that you KNOW will fit. If you have any problems with an item, talk to customer service (they have a handy instant chat feature) and stick to your guns about getting ALL your money back.
Karen G.'s review of thredUP earned a Very Helpful vote
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