Karen D.’s Reviews of NoMoreRack & more

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“Long story short”

8/13/13

Long story short. I had been a customer over the past 2 1/2 years ordered over 600 items and spent thousands of dollars. I had $190.95 in store credits which I had asked to be credited to the original form of payment but kept being given store credit. I figured no big deal i shop the site daily. Well out of the blue my account has been banned and they will not forward my credit balance to my Paypal account because my NMR account is no longer active. They refuse to tell me why my account was banned other than I have had excessive returns (less than 30 items) out of over 600 is apparently excessive. I need help getting my money back. They've blocked me now so I can't even review my order history and or credits that were pending on items I had returned. They stated that any outstanding orders would be shipped but I have yet to receive everything. DO NOT ORDER FROM THIS SITE.

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Nomorerack C. – NoMoreRack Rep Over a year old

Hi Karen D.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.