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Kara W.

Contributor Level

Total Points
91

1 Review by Kara

  • thredUP

5/14/16

I sent in a clean out bag thinking that my high label brand new with tags which I have yet to have processed. First, I mailed out my clean out bag in March, it's now May and still have yet to hear about the status, the customer service only replies back that they are in the process. This is a SCAM! I completely understand the hard work to define and inventory but people can go to their nearest Good Will and have a tax deduction which would be more than what they will more than likely give me. Their timing is so slow that I am almost willing to complain to the Better Business Bureau. Their receiving area is in PA however the store is registered in CA. Very suspicious. People complaining about slow process times and very little money on very upscale clothing is almost criminal to me. I did order some items, they were smelly old looking and most did not even resemble the pictures. Most of the items I returned which also took a long time. The return amount WAS credited to the store which to me is how they make their money. I am so unsatisfied and agree with all of these reviews that we all should file a class action law suit for deception in advertising which they are very careful to NOT describe the value of $1 you actually get for an item new with tags they sell for over $50. It's a huge SCAM! Items you do not want, they actually send to a recycler that is great right? Green right? Well, you'd do better to get the tax deduction and donate to Good Will. This is NOT right everyone! NOT right. Something has to be done!

Kara Has Earned 11 Votes

Kara W.'s review of thredUP earned 11 Very Helpful votes

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