Kara H.

I ordered a box set, pic of box looked great on the site, ordering was easy, got an email confirmation with my order and a tracking number right away. That is all that went well. It estimated 10-14 days delivery, so about 21 days later I looked on the tracker and it hadn't even left China. I should have known. I emailed them and within a day or so they said it was on its way. Another 2 wks later I get the package and nothing but disappointed upon opening it. The box was cardboard with fabric inside that wasn't even glued. The CD's were in cheap fexible plastic prodectors. The there were scratches on the smooth silver side of a few of the dvds and when I put it into the dvd player, it was grainy like the resolution was bad. The website says 100% satifaction guaranteed, so I promptly wrote and asked for a refund and how to begin the return process. They would not even give me the info. After 3 emails, they only said that they would give me a 10% credit. Obsurd. A 10% credit is what they call 100% satisified I don't think so. DO NOT buy at this site... They are not to be trusted and do not follow good business practices.