I wish I can give 0 star! I'm so disappointed in HauteLook, they use Nordstroms quality and credibility to sell crappy product to customer. I'm the same victim as Karen B. I really like "George Nelson" so I order 1 clock that show in the picture that have "George Nelson" name on the face of the clock. And order George Nelson Hang It Wall Coat Rack that show in the HauteLook web with many cute colors. The Clock arrive with no "George Nelson" name on the face of the clock, it is a totally fake one. The coat rack arrive as totally white color! Totally not the one I order. Customer service are not helping much, I have live chat with them and have email them. I will never order with HauteLook again.