- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a coat in size large and paid an extra $17.64 for expedited shipping. The website does not state that the item ships from China. Expedited shipping is supposed to be 3-7 business days. After 7 days, it had JUST arrived somewhere in the US and the shipping company stated it was unknown how long it would take to clear customs before being sent on. It arrived at total of 16 days later, 14 business days. The size large is about a 10, if that. AND NO RETURNS! They will accept exchanges if there is a defect with the item, that is all. When I demanded the refund of my expedited shipping they refused, stating they sent the item in "good faith", but they knew it would ship from China and in no way arrive in 3-7 days. I am now out about $50, an expensive lesson in shopping with cheap discount hucksters.
Kandy hasn’t received any thanks yous.
Kandy doesn’t have any fans yet.
Kandy isn’t following anybody yet.
Empty.
Works great. Will continue to buy glasses@ ebd. Got both of these for less than 25% the cost of...
Dear Kandy W.
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We have offered a solution on ticket, could you kindly check it? If you have any problem, you can contact us on ticket.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service